Luxtrium Privacy Policy

Last Updated: 01/12/2026

Effective Date: 01/23/2025

Luxtrium L.L.C. ("Luxtrium," "we," "us," or "our") values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website at www.luxtrium.com (the "Site"), tour our venue, or communicate with us by phone, email, or text message.

By using the Site or providing us with your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or submit your information to us.

1. Information We Collect

Information you give us directly

When you request a tour, submit an inquiry, book an event, sign up for updates, or contact us, we may collect:

  • Name, email address, phone number, and mailing address

  • Company or organization name and job title

  • Event details (event type, guest count, preferred dates, budget)

  • Payment information when you book an event or make a deposit (processed securely by our payment provider — see Section 6)

  • Any other information you choose to share with us, such as messages, comments, or event preferences

Information collected automatically

When you visit the Site, our servers and analytics tools may automatically collect:

  • IP address, browser type, and device/operating system

  • Pages viewed, time spent on the Site, and referring/exit pages

  • General location information (city or region, inferred from IP address)

Information collected through cookies and tracking technologies

See Section 5 below.

SMS/text messaging information

If you opt in to receive text messages from Luxtrium, we collect your mobile phone number and the consent record showing that you opted in. See Section 3 for full details on our text messaging program.

2. How We Use Your Information

If you opt in to receive text messages from Luxtrium, we collect your mobile phone number and the consent record showing that you opted in. See Section 3 for full details on our text messaging program.

  • Respond to tour requests, event inquiries, and customer service questions

  • Plan, confirm, and manage your event booking

  • Process payments and send confirmations, invoices, and receipts

  • Send administrative messages, such as updates to this policy or our Terms of Service

  • Send marketing communications about Luxtrium events, promotions, and availability — only where you've opted in, and always with the ability to opt out

  • Improve the Site, our services, and the guest experience through aggregated, anonymized analytics

  • Maintain the security of the Site and detect or prevent fraud

  • Comply with legal obligations

We do not use your information for any purpose beyond what is described in this policy without asking for your permission first.

3. Text Messaging (SMS) Program

If you provide your mobile number and opt in through our website form, at the venue, or in another approved way, you consent to receive text messages from Luxtrium, which may include:

  • Appointment and tour confirmations or reminders

  • Event planning updates and coordination messages

  • Promotional offers, event announcements, and availability updates (remove this line if the SMS program is transactional-only)

How you opt in. You opt in by [checking the SMS consent box on our contact/booking form / texting a keyword to our number / another verified method — confirm the exact method(s) in use]. Consent is not a condition of purchasing any service from Luxtrium.

Message frequency. Message frequency varies based on your interactions with us and any upcoming events. (Insert a typical range, e.g., "up to 4 messages per month," if known.)

Cost. Message and data rates may apply, depending on your mobile carrier and plan.

Opting out. You can opt out of text messages at any time by replying STOP to any message. You will receive one final confirmation text, and no further messages will be sent unless you opt in again. For help, reply HELP or contact us at the information in Section 9.

Carriers. Carriers are not liable for delayed or undelivered messages.

4. No Sharing of SMS Opt-In Data

We do not share, sell, rent, or disclose your mobile phone number or SMS opt-in consent to any third party or affiliate for their marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with third parties, under any circumstance. This information is used solely by Luxtrium to send you the text messages described in Section 3.

5. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to operate correctly, understand how visitors use the Site, and, where you've consented, support marketing efforts. These generally fall into three categories:

You can control or disable cookies through your browser settings. Disabling certain cookies may limit some Site features, such as the interactive venue tour. Where required by law, we will request your consent before placing non-essential cookies.

6. How We Disclose Your Information

Outside of the SMS-specific protection in Section 4, we may share information in the following limited situations:

  • Service providers. We share information with vendors who perform services on our behalf, such as payment processing, email/SMS delivery, website hosting, analytics, and customer service. These providers are only permitted to use your information to perform services for us.

  • Legal requirements. We may disclose information if required by law, subpoena, or other legal process, or if necessary to protect the rights, property, or safety of Luxtrium, our guests, or others.

  • Business transfers. If Luxtrium is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this policy.

We do not sell your personal information to third parties.

7. Data Security

We use administrative, technical, and physical safeguards designed to protect your personal information, including restricted access to stored data and secure handling of payment information through our payment processor. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law.

8. Your Rights and Choices

You have the right to:

  • Access or update the personal information you've given us — contact us using the information in Section 9

  • Request deletion of your personal information, subject to any legal or contractual obligations that require us to retain certain records

  • Unsubscribe from marketing emails at any time using the unsubscribe link included in each email

  • Opt out of text messages at any time by replying STOP (see Section 3)

  • Decline non-essential cookies through your browser or, where offered, our cookie preference tool

If you are a Texas resident, you may have additional rights under the Texas Data Privacy and Security Act, including the right to confirm whether we process your personal data and to correct inaccuracies. Contact us using the information below to make a request. (Confirm applicability with counsel based on Luxtrium's data volume and revenue.)

9. Children's Privacy

The Site is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we learn that we've collected information from a child under 18 without parental consent, we will delete it promptly. If you believe we may have collected information from a child, contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last Updated" date above when we do. Material changes will be reflected clearly on this page.

11. Contact Us

Questions or requests about this Privacy Policy or your information:

Luxtrium L.L.C.

6309 Guhn Rd, Bldg. B

Houston, TX 77040

Phone: (832) 380-8567

fill out our contact us form at https://luxtrium.com/contact-us

Luxtrium Privacy Policy

Last Updated: 01/12/2026

At Luxtrim, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.luxtrium.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

-Create and manage your account.

-Process your transactions and send you related information, including purchase confirmations and invoices.

-Send you administrative information, such as information regarding the Site and changes to our terms, conditions, and policies.

-Respond to your comments, questions, and requests and provide customer service.

S-end you marketing and promotional communications.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: info@luxtrium.com

HOUSTON’S PREMIER IMMERSIVE & INTERACTIVE EVENT VENUE

WHERE POSSIBILITIES

HAVE NO LIMITS

Luxtrium is not just a venue; it’s a canvas for innovation, a platform for inspiration, and the key to unlocking the full potential of your next event’s WOW-factor. Elevate your presentations, captivate your audience, rock your video, show off your product, and have a destination wedding, guests wont ever forget.

EVENTS & MEETING

Elevate Your Corporate

Events & Meetings

Luxtrium offers corporate event planners a unique blend of immersive and interactive environments designed to inspire, engage, and leave a lasting impression. Whether planning an executive dinner and meeting, training sessions, sales kickoff, team building or customer appreciation event, our completely private venue is the ultimate destination for transforming ordinary events into extraordinary experiences.

Experience the future of corporate events at Luxtrium. Contact us now to tour our venue and book your, training session, sales kickoff, or appreciation event at Luxtrium.

Turn Ordinary Meetings into Extraordinary Events

Transform your standard meeting or gathering into a dynamic experience with Luxtrium’s spacious,

state-of-the-art immersive venue. Host private executive dinners, holiday parties, incentive dinners,

intimate trade show events, team building events, virtual conferences, or themed events. We help

you deliver creativity and enhanced experiences unlike anything you’ve done before.

Enhance Learning with Immersive Training

Luxtrium’s cutting-edge facilities provides a unique training environment experience. Our immersive interactive setups are designed to keep participants engaged, with sights, sounds, smells, simulating real-world interactive scenarios that making learning more effective and desirable. Ensure your team retains vital information, safety procedures, or develops new skills in a memorable setting.

Energize Your Sales Team

Launch your sales initiatives with an impact. Our venue offers a vibrant atmosphere that motivates and energizes your team. With immersive presentations and interactive product displays, you can communicate your vision and strategy in a way that resonates and excites. Image a place where marketing and sales can collaborate in bring products and solutions to your market.

Wow Your Clients

Show your clients how much they mean to you with a one-of-a-kind appreciation event at Luxtrium. Our immersive experiences and personalized touches create an unforgettable event that demonstrates your commitment and gratitude in a truly unique fashion. Creating a more personal connection, strengthening your brand, as you become top of mind.

Strengthen Team Bonds

Our interactive activities and immersive spaces are perfect for team-building exercises. Foster stronger relationships and improve collaboration with customized experiences that challenge and entertain, all while building a cohesive and motivated team.

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Something Extraordinary

6309 Guhn Rd, Bldg. B Houston, TX 77040

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